Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Introduction

Superior Lightning Protection ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a free estimate or consultation
• Contact us through our website, phone, or email
• Schedule an appointment for lightning protection services
• Submit forms on our website
• Subscribe to our newsletter or marketing communications

This information may include:

• Name and contact information (address, email, phone number)
• Property details and location
• Project specifications and requirements
• Payment information (processed securely through third-party processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our site
• Date and time of visits

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect to:

• Provide lightning protection services and customer support
• Process and fulfill service requests and estimates
• Communicate with you about our services, appointments, and project updates
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Detect and prevent fraud or security issues

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who help us operate our business, including:

• Payment processors
• Website hosting and maintenance providers
• Marketing and communication platforms
• Scheduling and project management tools

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests or investigations
• Protection of our rights, property, or safety
• Protection of others' rights, property, or safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security Measures Include:

• Encrypted data transmission (SSL/TLS)
• Secure data storage practices
• Limited access to personal information
• Regular security assessments
• Employee training on data protection

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You may request access to or correction of your personal information by contacting us directly.

Opt-Out of Marketing

You can opt out of receiving marketing communications by:

• Clicking "unsubscribe" in our emails
• Contacting us directly at [contact information]
• Updating your preferences through our website

Cookie Management

You can control cookies through your browser settings, though this may affect website functionality.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Factors affecting retention periods include:

• The nature of our relationship and services provided
• Legal and regulatory requirements
• Dispute resolution needs
• Business operational requirements

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

State-Specific Privacy Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

Texas Residents

As a Texas-based company, we comply with applicable Texas privacy laws and regulations.

International Users

Our services are primarily provided within Texas and the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

‍